Privacy & Cookie Policy

Last updated: February, 2026

1. Who we are

Hashtag is a trading name of Hashtag Digital Ltd (“we”, “us”, “our”), a UK limited company.
Registered Office: 259 Wallasey Village, Wallasey, Wirral, Merseyside, CH45 3LR.
Company No. 16728120. ICO Registration No. tbc.

We are the data controller for personal information collected through this website and related services.

For data protection questions or to exercise your rights, email: jade@wz1.26e.myftpupload.com.

2. Personal data we collect

We collect personal data you provide directly and automatically:

Collected from you:
• Name, email address, job title, business name and social profile links
• Messages you send via forms or email
• Contact preferences

Automatically collected:
• Usage data (pages viewed, session timing, device info)
• Cookies and analytics identifiers

3. How and why we use your personal data

We process personal data based on legal bases under UK GDPR:

You have the right to withdraw consent at any time without affecting prior lawful processing.

4. Cookies and tracking

We use cookies to:

• Enable core site functionality
• Analyse usage with reputable analytics providers (e.g., Google Analytics)
• Remember your preferences

Non-essential cookies are set only with your consent where required. You can control or delete cookies via your browser.

We use Google Analytics 4, a web analytics service provided by Google LLC. Google Analytics uses cookies to collect information about website usage, including pages visited, time spent on pages, and referral sources. This data is collected only with your consent and is used to analyse performance and improve content.

5. Third-party processors

We share personal data with trusted third parties where necessary to deliver services and operate the site (e.g., payment processors, email platforms, analytics providers). Processing by these providers is governed by contracts that protect your data.

Some third parties may process data outside the UK/EEA. We rely on appropriate safeguards such as Standard Contractual Clauses where required.

Google may process data outside the United Kingdom. Where this occurs, appropriate safeguards such as Standard Contractual Clauses are relied upon.

6. Data retention

We retain personal data only as long as necessary for the purposes collected and to meet legal obligations:

• Contract and billing records: up to 7 years
• Marketing data: until you unsubscribe
• Support communications: as needed to resolve matters

Analytics cookies are processed based on consent.

7. Your rights

Under UK GDPR you may:

• Request access to your personal data
• Request correction or deletion
• Object to processing based on legitimate interests
• Withdraw consent at any time
• Request data portability

To exercise these rights, contact us at jade@wz1.26e.myftpupload.com.
You can also complain to the ICO via ico.org.uk.

8. Changes to this policy

We may update this policy to reflect changes in practice or law. The latest version will always be on this page with its effective date.